Things that customers expect from a customer service call

It is common to call customer service whenever you are not happy with aproduct or service. Most of the people feel to look for customer service numbers whenever they face issues using a business product or service. Not all customer services are efficient enough to handle customer queries. Often the customers are left unsatisfied leading to a massive business loss. Customer service is an integral part of every business.

Some experiences that I had!

Last week I called the customer service of a food delivery app. The customer service executive was courteous enough to greet me and listen to my problems. He apologized for the inconvenience caused and then listened to my problems carefully. He resolved the problem and made me happy with a perfect solution. The other day I called the grocery store online where my problems of orders missing were resolved in some time. But I had bad experiences too. The customer service calls related to my phone network has always been a disaster. The customer service teams never responded me on time and kept me waiting. Even when they turned up, they never came up with convincing solutions.

So, what does a customer expect from a customer service call? The following points below would help one to understand.

Customers want their expectations to be met: Customers always want a proper solution of the problem they come up with. When customers contact the customer care, they have certain expectations in mind. It can be anything like a possible solution or a certain level of customer care.

Customers prefer a quick response: There is possibly no customers who wants to keep on waiting for their calls to be answered. It is not a good impression on the business where a person is waiting to talk to a customer service executive.

Customers seek human approach: Most of the customers do not want a robot to talk to them. They seek human interference in a call rather than robots talking to them. With the advent of technology, robots have taken the place of human beings for interacting with customers. Customers seek for a human voice to interact with them, to understand their needs and come up with an effective solution.

Customers want quick solution: Even when people are done with the customer call it is very important for the business to resolve the issues quickly. So, the customer call agent must process the queries soon and come up with a possible solution. No customer wants to be on hold while their issues are not resolved.

Good customer service is all people want: It has always been seen customers talk about their negative experienceswhen compared to the good ones. Customers expect a certain level of respect from the customer agent failure to which can have a negative effect on the brand.

Customers prefer contact options: Customers always prefer a contact option to be open 24×7. Chatting online or email is still not that much preferred as consumers tend to talk to customer agents directly over call. Even if the technology evolves, customer service numbers are something consumers prefer.

Finding the right customer service number is sometimes hectic. If you are looking for customer service number or business phone number in UK, do not forget to check the website of CCSN (#Telephone101). Contact Customer Services Number helps you to get the right phone number in utilities, communication, travel, banking &Insurance and others.,

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Selling your home or Home renovation: Things you need to know

After a certain number of years, many people are not happy with the homes they are residing in. While some go for renovation, others start looking for better property. When it comes to renovation, it can be a small renovation or revamping your house on a large scale. A survey on more than 2,000 Britishers revealed some interesting facts and numbers. Some of the survey results are as follows-

  • 61% of people have said that they would like to go for major changes in their home rather than going to a new one. While 41% have relocated between one and three times as an adult.
  • Again 59% of people have bought a home in the past and then 41% of people have sold a property in the past.
  • 58% of Britishers owner their home through mortgage or some other kind of shared ownership. Again 35% of the people identified location as the most important factor when choosing a home.

So, if you are not in love with your home anymore, you can shift your home or go for complete renovation of your home. Let us see the pros and cons of each.

The very first thing you must consider is whether you can change your home to make it look better. You need to understand if your home can be changed as per your needs. The factors will depend on how long you are staying in that home, the budget you have and whether you and your family are ready to sft to a new place.

Let your property be on sale:

If you feel that there is no scope of renovating your home, you need to move out. Sometimes, there is no other way out to change your home as per your needs. Your home may be small or maybe it is in the wrong location. So, the only thing that you can do is put your house for sale. At the same time, you need to start looking for new home. Once you can sell your property, you can utilize the money to get a new home.

But there are certain pros and cons of relocating.

Pros: You will go to a new place which may be much better than your existing home. The new house can be much better than your existing one. It may spacious and advantageous in terms of location. Also, the new home can help you get a much better job nearby.

Cons: Shifting home means you need take in a lot of hassle in moving all the furniture out. It is better to take the help of a good packers and movers to shift to the new place. Also moving out and relocating involves a lot of stress. It also involves going for a legal process for the ownership of your new home. Transferring the legal title is a hectic process. However renowned solicitors like Slater Gordon can help you out with the process.

Renovating your existing home

If you feel you can make changes in your existing home, then go for it. People are not always fine in coping with the stress and disruption, for them a minor refresh is good. Even though you are not ready for a full-scale renovation, a fresh coat of paint and some soft furnishings are more than enough. But if you are fine with major renovation, you can always change the room configuration. A renovation project can fit your needs and increase the resale value of the home. By adding extra double bedroom, extra bathroom, open living space, you can always make changes in your home.

A major renovation can increase the home resale value and make your home look great. It gives a fresh look to your home. But you need to be very careful if you are planning to do the renovation work all by yourself. Do not handle electrical and gas related work alone. Plan your work carefully and don’t attempt to start the work if you feel that you do not have the skills to complete the work. Always wear uniform and sturdy shoes while you are doing the renovation work all by yourself.

Home renovation done carefully can always give a fresh look to your home. Do not forget to have a home insurance that can cover you in case of any kind of unfortunate incidents. Be it a home renovation or shifting to a new home, home needs to be the place of our cozy comfort.

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What it takes to live a life of an on-screen celebrity

There is hardly any individual who does not love to watch movies. Everybody has their own favorite movie character with whom they relate themselves. Each individual wish to live a life of luxury like the celebrities. People are largely influenced by the glitz and glamour of the one screen actors and desire to live a life like them. We all are in deep awe with those glamorous on-screen characters who live life king size. The extravagant lifestyle attracts us a lot. It is more like a dream to step in their shoes and live a life like them.

James Bond, Bond Series

Most of us are deeply in love with the character James Bond. People have this never-ending admiration for this magnetic personality that has stolen our hearts forever. If you want to live a luxurious life like James Bond, brace yourselves for some big amount of money. Based on the recent movies, the total expenses are-

Aston Martin DB9 is something we all dream of. This posh stylish car driven by the intelligent spy is not for sale. But the DBg GT Bond edition is available to the public for €231,000 (£196,000). Apart from a lavish car, high end gadgets aresomething we all wish to own. Bond’s OMEGA SEAMASTER 300 watch is worth over €5,424(£4,600) while theXperia Z5 smartphone costs €766((£650). The next thing about this character that we like is the Chelsea apartment. If you wish to live in the area where Bond lives, you can expect to pay €828,715((£700,000)

Marty McFly from Back to the Future

Another on screen character that we all admire and dream of the science fiction: Back to the Future protagonist Marty McFly. One of the most loved sagas in modern cinema, we wish to own the car cum time machine known as DeLorean. While Marty McFly wanted to travel in time to different years like 1955, 2015 and 1855, survey says that people wants to travel to medieval times, 60s and 90s. If you want to purchase DeLorean DMC-12 is €51, 877((£44,000) and a brand-new model cost€82,533((£70,000).

The Great Gatsby

Another character we love a lot is Jay Gatsby from The Great Gatsby. The charming on-screen character is loved by all. We all are awestruck with the lavish lifestyle of Jay Gatsby. The Gatsby mansion in the 40 acres of land is like heaven on earth. Surrounded by private beach and swimming pool, the mansion costs €91,137,492((£77,298,271). The flamboyant personality of Gatsby is perfectly complimented by yellow Rolls Royce which costs €169,781((£144,000). Lavish parties are an integral part of Gatsby’s life. Featuring food, band, party tents, lights, dance floor the parties would need you to spend €300,654((£255,00) per year.

So, if you are looking for money to live a luxurious lifestyle, then one of the reliable option is Chill Money. A personal loan or a credit card can always help you to get the desired amount of money and live life luxuriously. Without the hassle of completing piles of paperwork, you can always get a loan easily. So now when you have an idea of what it takes to step into the shoes of on screen character, you can live that glamourous life by taking a personal loan or a credit card.

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Most Exclusive list of best Online Mobile & DTH Recharge Applications

Internet has been responsible for easing down our lives in the most satisfying way possible. You can use online means to do shopping, pay bills, do recharges, book buses and trains, etc. There are many smartphone apps to do all this.

Some of the most convenient and popular apps that will help you do mobile, data card and DTH recharge are Paytm, Freecharge, MobiKwik, Rechargeitnow, PhonePe, etc.

Let us dive deep into these apps and understand their idiosyncrasies-

Best apps for mobile & DTH Recharge-

FreeCharge

  • It is a standout amongst the most well known applications that will enable you to do payments with loads of offers
  • This one is additionally very quick in finishing its administrations and you can utilize it without confronting any issue. Picking this one to do online payments would likewise enable you to get some first class rebate offers and coupons
  • For getting best offers, you ought to regularly utilize it. This will enable you to get customized coupons for different online and offline stores

Paytm

  • This one incorporates around 20 million enlisted clients and 7 million smartphone downloads
  • It has turned out to be one of the effective Digital Payment Applications in India that is known for offering the absolute most productive Coupons and Cashback offers that will enable you to do your mobile and DTH recharge in the most advantageous way conceivable
  • Best coupons are available for new users or frequent users

MobiKwik

  • An exceptionally mainstream payment application that will enable you to do a wide range of payments without any difficulty and with absolute effortlessness
  • The entire procedure gives you a chance to do quick and bother free installments. Anybody can pick it to do mobile and DTH recharges
  • Utilizing it very simple and just by installing it, giving your ID and recharge amount, you can pay your bills in the easiest possible manner

Rechargeitnow

  • It is advisable for you pick this one if you are in search of an app that can ease down all kinds of phone and DTH recharges in a personalized manner
  • Rechargeitnow will lighten your recharge proceedings in a customized way. Users can without much of a stretch download its Android and an iOS application from Play store
  • This one will offer you some amazing rebates and discount offers

PhonePe

  • A standout amongst the most advantageous applications to do Mobile and DTH recharge
  • The entire procedure is very simple and you just need to enter your ID and pick your network provider. At that point you ought to provide the payable amount and preferred mode of payment that will complete your transactions
  • PhonePe will effortlessly do your all kinds of payments inside a moment. iOS and Android clients can without much of a stretch download it from play store

Hence, from this list, you can choose the one app that fits well with your specific needs. They will help you do all kinds of payments, plus, will also help you with custom-fit coupons and Cashback offers. For any issue, contacting their support staff is also quite easy and you can contact them whenever you feel the need to do so.

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